APIBroker

Delivery and Fulfilment Policy

Owner-approved for publish — not counsel-reviewed.

1. What is being delivered

APIBroker sells access to software APIs, not goods. Everything you buy here is delivered electronically over the internet to the account you bought it with. There is no physical shipment: no courier, no tracking number, no delivery address, no shipping charge, and no customs or import step. Nothing will ever arrive at your door, and we never ask for a postal address in order to deliver.

2. How delivery happens

Delivery is the activation of the plan you bought against your hub API key. The sequence is automatic:

  1. You choose a listing and a plan and pay on the payment gateway's hosted page.
  2. The gateway confirms the payment to our checkout service, which verifies the response signature and re-confirms the transaction with the gateway before honouring it.
  3. The plan is then granted to your app, and your existing hub key immediately starts serving calls under the new quota and rate limit.

In normal operation the plan is live within a minute of payment confirmation — there is no manual review, packing, or dispatch step between payment and access. You can see the active plan on your subscriptions page and mint or rotate keys on keys.

3. Prerequisites you control

Because delivery lands on an account rather than an address, two things have to be true on your side before it can complete: you must be signed in to the hub account you want the plan attached to, and that account must have an app to attach it to. If you paid while signed out or against the wrong account, email us — see section 6 — rather than paying a second time.

4. How long access lasts

A paid plan runs for the period you bought — monthly, or annual where the checkout page offers it. Quotas are hard monthly caps and unused calls do not roll over unless the plan says otherwise. Access ends when the paid period ends, or earlier on suspension for breach of the AUP or non-payment. Cancellation and money-back terms are on the Refund and Cancellation Policy.

5. Currency

List prices on Pricing are shown in US dollars. Where payment is collected on Indian rails the amount is charged in Indian rupees, converted at the rate applied at checkout; the exact rupee amount is shown on the payment page before you confirm. What you are charged is what that page shows.

6. If access does not appear

If the money left your account and the plan is not live, email [email protected] with the payment reference from your bank or gateway receipt and the listing and plan you bought. This is founder mail — replies are human and can take a few days — but a completed payment that did not deliver is a failure on our side and is either fixed or refunded under the refund policy. If you would rather escalate it formally, the Grievance Officer page gives the statutory route and its timelines.

7. Status

Paid checkout is not switched on yet. Until it is, the hub runs on free evaluation access and there is nothing to pay for and nothing to deliver. This policy describes what happens the moment paid checkout goes live, and it is the policy we will be held to.

8. Who is delivering

Saptarang Ventures (OPC) Private Limited
CIN U43900MH2023OPC413456
C-102, Acropolis Apartments, Thatte Nagar, Gangapur Road, Nashik – 422005, Maharashtra, India
[email protected] · Contact