Refund and Cancellation Policy
Owner-approved for publish — not counsel-reviewed.
1. What this covers
Money paid to APIBroker for hub subscriptions / plans when paid checkout is enabled. Soft-launch waitlist access is free and has nothing to refund. Upstream APIs you call through the hub have their own policies.
2. Cancellation
Plans are bought for a fixed period and do not renew automatically unless the checkout page says otherwise when that product ships. There is nothing to cancel mid-cycle beyond stopping use of your hub keys; access ends when the paid period ends (or earlier on AUP / non-payment suspension).
3. Refunds
- Within 7 days of payment, before meaningful paid usage: full refund on request.
- After that: only where we got something wrong (service unavailable for the paid period, charging error, or a plan that was not what checkout described). Pro-rata where appropriate.
4. How to ask
Email [email protected] with your payment reference. Founder mail — multi-day replies, not a ticket SLA.
5. Timing
Approved refunds return to the original payment method, typically 7–10 working days on Indian rails, a few working days via international PSP, subject to your bank.
6. Who takes the money
Payments are collected by Saptarang Ventures (OPC) Private Limited, CIN U43900MH2023OPC413456. Registered office: C-102, Acropolis Apartments, Thatte Nagar, Gangapur Road, Nashik – 422005, Maharashtra, India.